Terms and Conditions of Use and Sale
Effective Date: July 4, 2026 · Version 1.5 · Last Updated: July 4, 2026
A version history of these Terms is maintained at peptidetech.is/terms/history. The version of these Terms in effect at the time of an order governs that order unless Customer affirmatively accepts an updated version for that order. Prior versions are available upon written request to the notice address in Section 19.
These Terms and Conditions of Use and Sale (the “Terms” or “Agreement”) govern access to and use of the website located at peptidetech.is, including any subdomains, checkout pages, account portals, content, communications, and related services (collectively, the “Site”), and all inquiries, orders, purchases, shipments, receipt, handling, storage, use, transfer, and disposal of any products, materials, compounds, peptides, reagents, reference materials, supplies, documentation, or services offered or supplied by Peptide Tech LLC (collectively, “Products”).
These Terms are entered into by and between Peptide Tech LLC, a Wyoming limited liability company, with a business mailing address at 1309 Coffeen Ave STE 14346, Sheridan, WY 82801 (“Peptide Tech,” “PeptideTech.co,” “Company,” “we,” “us,” or “our”), and each person or entity that accesses the Site, creates an account, submits information, places an order, receives Products, or otherwise interacts with Company (“Customer,” “you,” or “your”).
Important Notice
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SITE OR PLACING AN ORDER. BY ACCESSING THE SITE, CREATING AN ACCOUNT, CLICKING “I AGREE,” CHECKING AN ACCEPTANCE BOX, SUBMITTING AN ORDER, PROVIDING PAYMENT INFORMATION, RECEIVING PRODUCTS, OR OTHERWISE INDICATING ASSENT, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS.
THESE TERMS CONTAIN IMPORTANT PROVISIONS GOVERNING RESEARCH-USE-ONLY PRODUCTS, CUSTOMER QUALIFICATION, END-USE CERTIFICATION, PROHIBITED HUMAN USE AND RESTRICTED ANIMAL-RESEARCH USE, NO RESALE OR DIVERSION, PAYMENT AUTHORIZATION, FRAUD SCREENING, CHARGEBACKS, FRIENDLY-FRAUD PROTECTIONS, F.O.B. SHIPPING-POINT RISK ALLOCATION, DELIVERY EVIDENCE, CLAIM DEADLINES, WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY, INDEMNIFICATION, BINDING INDIVIDUAL ARBITRATION, A CLASS ACTION WAIVER, A JURY TRIAL WAIVER, AND A ONE-YEAR CLAIM LIMITATION PERIOD.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE, CREATE AN ACCOUNT, PLACE AN ORDER, RECEIVE PRODUCTS, OR USE PRODUCTS.
Peptide Tech does not provide medical, legal, regulatory, compliance, tax, export, safety, or scientific advice. You are solely responsible for obtaining advice from qualified professionals and for ensuring that your purchase, receipt, handling, storage, use, transfer, disposal, and records comply with all applicable laws, regulations, institutional policies, and safety requirements.
1. Parties, Scope, Acceptance, and Incorporated Terms
1.1 Contracting Party.
The seller and website operator is Peptide Tech LLC, a Wyoming limited liability company. The names “Peptide Tech,” “PeptideTech.co,” and “peptidetech.is” refer to Peptide Tech LLC and its Site, trade names, and operations unless the context requires otherwise.
1.2 Scope.
These Terms apply to: (a) your access to and use of the Site; (b) account creation and account activity; (c) all Product inquiries, quotes, orders, purchases, payments, shipments, claims, returns, replacements, refunds, credits, chargebacks, and disputes; (d) all Product receipt, handling, storage, use, transfer, disposal, documentation, and records; and (e) all communications with Company, including email, chat, phone, SMS, social media, support tickets, reviews, forms, and other submissions.
1.3 Business and Research Use Only; No Consumer Use.
The Site and Products are offered only to qualified professional, institutional, laboratory, and business research customers. Products are not offered for personal, family, household, clinical, therapeutic, veterinary, cosmetic, dietary, supplement, recreational, or consumer use. By using the Site or placing an order, you represent and warrant that: (a) you are acting solely in a professional, institutional, laboratory, or business capacity for legitimate research purposes; (b) you are not acting as a consumer; (c) this is a commercial transaction between businesses or professional parties; (d) you have authority to bind the business, laboratory, institution, or other entity identified in the order; and (e) if you are later deemed a consumer under any non-waivable law, these Terms remain enforceable to the maximum extent permitted by law and only those non-waivable protections required by law will apply.
1.4 Mandatory Clickwrap, Electronic Acceptance, and Research-Use Attestation.
Company requires affirmative clickwrap acceptance at checkout and may require additional acceptance at account creation, restricted-product acknowledgement, research-use acknowledgement, end-use certification, or other points. You agree that clicking “I agree,” checking an acceptance box, completing checkout, submitting an order, providing payment information, electronically signing, receiving Products after notice of these Terms, or otherwise taking action after notice of these Terms constitutes your valid electronic signature and assent under the Electronic Signatures in Global and National Commerce Act, 15 U.S.C. Section 7001 et seq., and applicable state electronic-transactions laws, including the Wyoming Uniform Electronic Transactions Act where applicable.
Research-Use, Age, and Qualification Certification (incorporated into your signature). By executing these Terms at checkout (drawing or adopting an electronic signature and typing your full legal name), and without the need for any separate checkout checkbox, you expressly represent, warrant, and certify that: (a) you are at least 21 years of age (or the higher age Company requires for the Product, account, payment method, delivery method, or jurisdiction); (b) you are a qualified professional, institutional, laboratory, or business research customer; (c) the Products are purchased solely for laboratory research use only and not for human, clinical, therapeutic, veterinary, animal, cosmetic, dietary, supplement, recreational, or other consumer use; and (d) this certification is made consistent with the Research Use Only labeling and 21 CFR § 809.10(c)(2). This certification is part of the Terms you sign and is recorded with your execution audit trail under Section 1.5A. Company may refuse or cancel any order if the required clickwrap acceptance, signature, or this certification is missing, incomplete, inconsistent, or contradicted by other information available to Company.
1.5 Acceptance Records.
Company may create and retain records of your acceptance, including the Terms version, timestamp, IP address, device identifier, browser/user-agent data, session ID, account ID, email address, shipping address, billing address, payment authorization details, order number, checkbox records, and confirmation emails. You agree that such records are admissible evidence of contract formation, order authorization, and assent.
1.5A Electronic Execution, Audit Trail, and Document Integrity.
At checkout these Terms are presented to Customer in full in a scrollable document ending in an execution section, where Customer adopts an electronic signature by drawing a signature mark and typing Customer’s full legal name. Company’s systems automatically record an execution audit trail, which may include: the instant the Terms were presented; whether Customer scrolled the document or advanced to the execution section using an on-screen control; the deepest point of the document reached; the instants the end of the document was reached and the signature was adopted; the date and time of execution; the IP address, user agent, and browser-reported device characteristics at signing; and the order and payment-authorization records associated with the execution. Company also computes a cryptographic SHA-256 hash of the exact Terms text presented for signature (the “Document ID”). The parties agree that the Document ID identifies the precise text signed; that a stored or transmitted copy of these Terms whose hash matches the Document ID is the text Customer executed; and that the execution audit trail and Document ID are admissible evidence of contract formation, assent, and document integrity.
Consent to electronic transactions (E-SIGN/UETA disclosure). By signing electronically, Customer consents to transact with Company electronically and agrees that Customer’s electronic signature has the same legal effect as a handwritten signature under the federal E-SIGN Act (15 U.S.C. § 7001 et seq.) and applicable state UETA enactments. A copy of the executed Terms is emailed to Customer with the order record, and Customer may request a paper copy of these Terms or of Customer’s executed copy at any time, at no charge, by writing to the notice address in Section 19. To access and retain electronic records Customer needs a current web browser, an active email address, and the ability to view and store HTML documents. Customer may withdraw consent to electronic transactions for FUTURE transactions by written notice to the Section 19 notice address; withdrawal does not affect the validity of records already executed electronically, and Company may decline future orders that cannot be executed electronically.
1.6 Incorporated Policies and Product-Specific Terms.
These Terms incorporate by reference, as applicable, any Privacy Policy, Shipping and Claims Policy, Research Use Acknowledgment, End-Use Certification, Acceptable Use Policy, Fraud and Chargeback Policy, SDS/COA terms, product-specific restrictions, Product page disclosures, checkout disclosures, invoice terms, order confirmations, and written addenda accepted by Customer. Company will make materially incorporated policies available at peptidetech.is/legal or through substantially similar links and will present hyperlinks to materially incorporated policies on the account-creation and checkout pages at the point of clickwrap acceptance where practicable. Customer’s clickwrap acceptance constitutes assent to the version of each incorporated policy then in effect. If there is a conflict: (a) product-specific restrictions control over general Product terms; (b) a written order confirmation or invoice controls over general Site text for that order; (c) any signed addendum controls over inconsistent general Terms only for the covered transaction; and (d) these Terms control over inconsistent FAQs, chats, customer-service messages, marketing statements, social-media posts, or informal communications unless a written amendment signed by an authorized officer of Company expressly states otherwise.
1.7 Changes to Terms.
Company may update these Terms from time to time by posting a revised version with an updated effective date. Revised Terms apply prospectively to future Site use, account activity, and orders. The version accepted at checkout governs that order unless you affirmatively accept updated Terms for that order. Material changes may require affirmative re-acceptance before further orders.
1.8 U.S.-Only Sales; No Freight Forwarding or Export Evasion.
Company sells and ships only within the United States and its territories unless Company expressly agrees otherwise in a signed writing. You may not use freight forwarders, reshippers, parcel lockers, virtual mailboxes, hotels, temporary addresses, transshipment services, straw purchasers, intermediaries, VPNs, false addresses, or similar methods to evade shipping, export, sanctions, compliance, anti-diversion, or fraud controls. Company may refuse, hold, cancel, or require additional verification for any order involving such risk. If you provide a high-risk or prohibited address, you assume all resulting risk and may lose any right to refund, replacement, or accommodation to the maximum extent permitted by law.
2. Eligibility, Customer Qualification, Verification, and Account Security
2.1 Age and Capacity.
You must be at least 21 (twenty-one) years old, or the age of legal majority in your jurisdiction if higher, legally competent, and authorized to enter binding contracts. Company may impose a higher age threshold for specific Products, accounts, payment methods, delivery methods, jurisdictions, or risk controls where Company determines that a higher threshold is appropriate or legally required. If you act on behalf of an entity, you represent that you have authority to bind that entity. If you lacked authority or supplied false authority information, you agree that you are personally and jointly responsible for all obligations, payments, losses, and claims arising from the order.
2.2 Professional Qualification.
By creating an account or placing an order, you represent and warrant that: (a) you are a trained professional or authorized representative of a laboratory, university, company, or legitimate research institution; (b) you and your organization have appropriate expertise, facilities, controls, equipment, procedures, personnel, training, and approvals to safely receive, handle, store, use, and dispose of Products; (c) only qualified and authorized personnel will access Products; (d) you maintain all required federal, state, local, institutional, safety, environmental, export, and other approvals, licenses, permits, registrations, and records; and (e) you will provide documentation upon request before or after shipment.
2.3 Verification and Screening.
Company may require identity, age, business, institutional, address, payment, sanctions, export-control, anti-diversion, end-use, permit, license, and fraud verification. Company may use third-party tools, databases, device intelligence, IP analysis, address validation, AVS, CVV, 3-D Secure, account validation, restricted-party screening, sanctions screening, velocity controls, manual review, and other lawful verification methods. Refusal, failure, or inability to complete verification may result in order cancellation, account suspension, refusal of service, refund, request for alternate payment, signature delivery, hold-at-carrier pickup, or other risk controls.
2.4 Accuracy of Information.
All information you provide must be complete, truthful, current, and not misleading, including account information, business details, research purpose, end-use certifications, shipping and billing addresses, recipient names, payment details, tax exemption documentation, permits, licenses, and communications. False identity, false business purpose, false address, false end-use certification, mismatched payment identity, use of another person’s payment instrument without authorization, or evasive conduct is a material breach and may constitute fraud.
2.5 Account Security.
You are responsible for maintaining the confidentiality and security of your account credentials, devices, email accounts, payment methods, and delivery addresses. You are responsible for all activity occurring through your account, authenticated session, or credentials unless you prove that the activity resulted solely from Company’s gross negligence or willful misconduct. Two-factor authentication may be offered or required. Activity from your authenticated account or session is presumptively authorized.
2.6 Right to Refuse Service.
Company may refuse, restrict, hold, cancel, or condition any order or account at any time and for any lawful reason, including suspected fraud, friendly fraud, chargeback abuse, regulatory risk, misuse, diversion, export risk, sanctions risk, unsafe receiving address, false information, failure of verification, product-specific risk, or violation of these Terms.
3. Research Use Only; No Medical, Human, or Animal Use
3.1 Research Use Only.
All Products are sold solely for lawful, non-clinical laboratory research use by qualified professionals, including (a) in vitro research and (b) in vivo non-clinical research conducted in accordance with applicable institutional, federal, state, and local requirements, including IACUC oversight or equivalent institutional review where applicable. Products are not intended, labeled, marketed, sold, or supplied by Company for: (a) human consumption, administration, or any use in or on the human body; (b) clinical, therapeutic, diagnostic, preventive, cosmetic, dietary, supplement, recreational, household, or veterinary use, including companion-animal, livestock, or other non-research animal use; (c) injection, ingestion, inhalation, implantation, topical application, compounding, dispensing, prescribing, relabeling, repackaging, patient care, animal care, or commercial administration; (d) use as active pharmaceutical ingredients for clinical or therapeutic use; or (e) any non-research purpose.
3.2 No FDA Approval; No Pharmacy or Outsourcing Facility.
Products have not been evaluated, cleared, authorized, or approved by the U.S. Food and Drug Administration (FDA) or any other regulatory authority as drugs, biologics, medical devices, dietary supplements, foods, cosmetics, or therapeutic products. Products are not compounded drugs. Company is not a pharmacy, 503A compounding pharmacy, or 503B outsourcing facility under the Federal Food, Drug, and Cosmetic Act, including 21 U.S.C. Sections 353a and 353b.
3.3 No Human Use; Restricted Animal Research.
You must not: (a) administer Products to humans or use Products in or on the human body; (b) administer Products to animals except in the course of lawful non-clinical research conducted by qualified personnel under appropriate institutional oversight; (c) reconstitute, prescribe, compound, dispense, relabel, repackage, resell, transfer, advertise, or distribute Products for human use or for veterinary, clinical, therapeutic, cosmetic, supplement, recreational, consumer, or household use; or (d) use Products in any manner inconsistent with their labeling as Research Use Only. Any prohibited use is contrary to Company’s intended use, may be illegal, and is solely your responsibility.
3.4 Customer End-Use Certification.
For each order, you certify that: (a) Products will be used only for lawful, non-clinical laboratory research by qualified professionals; (b) Products will not be used for human administration, human consumption, veterinary use, clinical use, therapeutic use, cosmetic use, supplement use, recreational use, or any other prohibited purpose; (c) any non-clinical animal research will be conducted only under appropriate institutional oversight, lawful approvals, qualified personnel, and applicable animal-welfare requirements; (d) you have appropriate facilities, training, PPE, procedures, approvals, and personnel; (e) you will comply with all applicable laws and institutional policies; (f) you will not resell, transfer, relabel, repackage, export, or divert Products without Company’s prior written consent and proof of lawful authorization; and (g) your certification is material to Company’s decision to accept the order. A false certification is a material breach and may constitute fraud.
3.5 Intended Use and Objective Evidence.
You acknowledge that under FDA intended-use principles, including 21 C.F.R. Section 201.128, intended use may be determined from objective evidence, including labeling, advertising, circumstances of distribution, customer communications, reviews, instructions, product combinations, claims, and surrounding facts. You agree not to create, submit, request, rely on, or encourage content or communications suggesting human use, animal use, dosing, injection, cycles, health effects, disease treatment, weight loss, therapeutic benefits, veterinary use, compounding, supplementation, cosmetic use, or other non-research use.
3.6 No Medical or Professional Advice.
Site content, Product information, SDSs, COAs, labels, emails, chats, support communications, and other materials are for general research-information and commercial purposes only. They are not medical, veterinary, legal, regulatory, tax, safety, or professional advice and must not be used to diagnose, treat, manage, or prevent any medical condition.
4. Regulatory and Legal Compliance
4.1 Customer Compliance Responsibility.
You are solely responsible for determining and complying with all laws, regulations, standards, institutional requirements, permits, licenses, approvals, registrations, safety rules, reporting obligations, and records applicable to your purchase, possession, receipt, handling, storage, use, transfer, export, re-export, disposal, and documentation of Products.
4.2 Examples of Potentially Applicable Laws.
Depending on the Product, customer, location, and use, potentially applicable laws may include, without limitation and as applicable: the Federal Food, Drug, and Cosmetic Act, including 21 U.S.C. Sections 321, 331, 352, 353, 353a, 353b, and 355; FDA regulations, including 21 C.F.R. Section 201.128; the Controlled Substances Act, 21 U.S.C. Section 801 et seq., and DEA regulations, 21 C.F.R. Parts 1300-1321; the Toxic Substances Control Act, 15 U.S.C. Section 2601 et seq.; OSHA regulations, including 29 C.F.R. Sections 1910.1200 and 1910.1450; hazardous-materials transportation regulations, including 49 C.F.R. Parts 171-180; environmental and hazardous-waste laws, including RCRA and state analogues; the FTC Act, 15 U.S.C. Section 45, and the Mail, Internet, or Telephone Order Merchandise Rule, 16 C.F.R. Part 435; export-control laws, including the Export Administration Regulations, 15 C.F.R. Parts 730-774; OFAC sanctions regulations, 31 C.F.R. Chapter V; tax laws; privacy and data-security laws; and state consumer, health-data, safety, chemical, and hazardous-substance laws. This list is non-exhaustive and does not constitute legal advice.
4.3 Safety, SDS, COA, and Hazard Controls.
You must review and follow Product labels, warnings, SDSs, COAs, and all applicable safety procedures before handling Products. You must provide suitable PPE, engineering controls, training, SOPs, secure storage, access controls, spill response, waste handling, and disposal. COAs and SDSs are informational records and do not constitute a warranty of suitability, sterility, endotoxin status, GMP status, clinical fitness, regulatory status, safety for administration, or legal authorization for any intended use.
4.4 Export Controls and Sanctions.
You may not export, re-export, transfer, transship, release, or provide Products, technical information, or related materials to any country, person, entity, end use, or end user prohibited by U.S. law, including sanctions, embargoes, restricted-party rules, military end-use restrictions, or export-control rules. You represent that you are not located in, organized under the laws of, ordinarily resident in, owned or controlled by, or acting on behalf of any sanctioned, embargoed, or restricted party or jurisdiction.
4.5 Restricted Products and Compliance Review.
Company may classify certain Products, customers, orders, addresses, payment methods, or uses as restricted or high risk. Company may require additional documentation, certifications, approvals, permits, alternate payment, signature delivery, hold-at-carrier pickup, manual review, or cancellation. Company may refuse Products or orders associated with drug, controlled-substance, sanctions, export, public-health, human-use, animal-use, diversion, resale, or regulatory risk.
4.6 Recalls, Holds, and Regulatory Cooperation.
You must promptly cooperate with any Product hold, quarantine, safety notice, recall, corrective action, regulatory inquiry, subpoena, carrier investigation, insurer investigation, or information request involving Products. You must promptly notify Company of any suspected misuse, diversion, adverse incident, seizure, subpoena, regulatory inquiry, claim, threatened claim, or safety issue involving Products.
5. Anti-Diversion, No Resale, and Product Control
5.1 No Resale, Transfer, Repackaging, or Relabeling.
Unless Company provides prior written authorization signed by an authorized officer, you may not resell, broker, transfer, redistribute, relabel, repackage, combine for resale, advertise, export, provide, or otherwise make Products available to any third party. You may not supply Products to any person or entity that may use Products for human or animal administration, clinical use, compounding, supplement use, cosmetic use, or any non-research use.
5.2 Anti-Diversion Controls.
You must maintain secure custody of Products, restrict access to authorized personnel, maintain appropriate records, and prevent theft, misuse, diversion, resale, or unauthorized transfer. For bulk, institutional, repeat, or high-value accounts, Company may require end-use documentation, customer records, insurance certificates, additional warranties, audit rights, purchase limits, written addenda, or personal guarantees where lawful.
5.3 Document Retention.
You must retain order records, lot numbers, SDSs, COAs, packaging, shipping records, receiving records, end-use records, and Product documentation for at least three (3) years after purchase or longer if required by law or institutional policy. You must provide such records to Company upon reasonable request in connection with a dispute, regulatory inquiry, recall, safety investigation, chargeback, carrier claim, or legal proceeding.
6. Orders, Pricing, Taxes, Payment, and Fraud Screening
6.1 Order Submission and Acceptance.
Product listings, prices, descriptions, and availability are invitations to submit an order and are not binding offers. Your checkout submission is an offer to purchase. Company accepts an order only when Company ships Products or expressly confirms acceptance after any fraud, payment, compliance, and restricted-product review. Automated acknowledgments do not constitute final acceptance. Company may cancel any order before acceptance and may refund authorized payments when appropriate.
6.2 Pricing and Availability.
Prices are in U.S. dollars unless otherwise stated. Prices, availability, Product descriptions, quantities, promotions, and shipping options may change without notice before order acceptance. Company may correct errors, refuse orders, or cancel orders involving mispricing, listing errors, unavailable Products, compliance concerns, or fraud risk.
6.3 Taxes and Exemptions.
You are responsible for all sales, use, excise, value-added, gross-receipts, customs, duties, and similar taxes, fees, assessments, and charges, except taxes on Company’s income. If you claim tax-exempt status, you must provide valid documentation. You are responsible for false, invalid, expired, or incomplete exemption documentation and must indemnify Company for related taxes, penalties, interest, and costs.
6.4 Payment Authorization.
You authorize Company and its payment processors to charge, debit, capture, settle, re-present, or otherwise process your payment method for the full order amount, including Products, shipping, taxes, fees, adjustments, and amounts owed under these Terms. You represent that you are authorized to use the payment method and that all payment details are accurate.
6.5 Card Payments.
For credit or debit card payments, you authorize Company and its processors to use AVS, CVV, 3-D Secure, network tokenization, step-up authentication, fraud screening, payment descriptor data, and other verification tools. You agree not to initiate, assist, or maintain any chargeback, reversal, dispute, retrieval request, or claim that is materially false, misleading, incomplete, bad faith, or contradicted by order, account, payment, shipping, delivery, or communication evidence. You retain any non-waivable rights under applicable law and card-network rules.
6.6 ACH, E-Check, and Bank Payments.
For ACH, e-check, or bank payments, you authorize Company and its processors to initiate debit entries, account validation, re-presentment, and related entries for authorized amounts and lawful adjustments. You represent that you are an authorized signer or accountholder. You agree not to initiate, assist, or maintain any return, reversal, stop payment, or dispute that is materially false, misleading, incomplete, bad faith, or contradicted by transaction evidence. For consumer EFT transactions, to the extent applicable, nothing in these Terms waives non-waivable rights under the Electronic Fund Transfer Act, Regulation E, or NACHA rules.
6.7 Crypto or Digital-Asset Payments, If Accepted.
If Company accepts cryptocurrency, stablecoins, tokens, or digital assets, U.S. dollars remain the contractual currency, and digital assets are merely a payment method. You bear network, wallet, address, wrong-chain, gas, volatility, settlement, and confirmation risks. Digital-asset payments are final when Company or its processor determines sufficient confirmations have occurred. Refunds, if any, may be processed as separate transactions in U.S. dollars, store credit, or another method selected by Company. You authorize wallet and transaction screening for sanctions, fraud, and compliance risk.
6.8 Payment Descriptor and Customer Contact.
Order confirmations, receipts, or checkout pages may identify Company’s billing descriptor, amount, order number, customer-service contact, shipping details, and claim deadlines. You are responsible for reviewing these details and promptly contacting Company if you do not recognize a charge or believe an error occurred.
6.9 Fraud Screening; Data Sharing.
Company may share transaction data, order details, device data, IP data, account information, delivery records, communications, and dispute information with payment processors, gateways, issuing banks, acquiring banks, card networks, chargeback-prevention services, fraud-prevention vendors, identity-verification vendors, carriers, insurers, collections providers, regulators, and law enforcement, as permitted by law and Company’s Privacy Policy. This may include services such as Visa Order Insight, Verifi/RDR, Ethoca, Mastercard programs, and equivalent programs.
6.10 Late Payments; Collections; Setoff.
Amounts not paid when due may accrue interest at the lesser of 1.5% per month or the maximum lawful rate. Company may suspend shipments, cancel orders, apply credits or refunds against amounts owed, accelerate outstanding amounts for accounts on credit terms, and recover reasonable collection costs, attorneys’ fees, arbitration fees, court costs, processor fees, and chargeback-related costs, subject to applicable law.
6.11 No Customer Cancellation or Modification After Submission.
Orders enter processing immediately upon submission. Once an order is submitted, Customer has no right to cancel, modify, reroute, or rescind the order, and a request to cancel or modify does not suspend processing, shipment, or payment. Any cancellation or modification of a submitted order is at Company’s sole discretion as a business courtesy and is effective only if confirmed by Company in writing before the order is tendered to the carrier. This Section does not limit (a) Company’s own rights to cancel or refuse orders under these Terms; (b) any delay-notice, consent, cancellation, or refund mechanics required by the FTC Mail, Internet, or Telephone Order Merchandise Rule as described in Section 8.7; (c) the Force Majeure provisions of Section 20; or (d) any non-waivable right under applicable law. This no-cancellation policy is also disclosed conspicuously at checkout before payment.
7. Chargebacks, Payment Disputes, Friendly Fraud, and Actual-Damage Recovery
7.1 Good-Faith Resolution First.
Company encourages Customer to contact Company in writing and provide a reasonable opportunity to investigate and resolve any issue before initiating any chargeback, reversal, return, payment dispute, or bank claim relating to an order. For nonreceipt, damage, wrong-item, missing-item, or delivery-related issues, Customer should comply with the claim procedures in Section 8 so Company can investigate, preserve evidence, and pursue any carrier or insurer remedy. Nothing in this Section delays, restricts, penalizes, or conditions any non-waivable right under Regulation Z, Regulation E, the Electronic Fund Transfer Act, the Truth in Lending Act, applicable payment-network rules, or other applicable law. Failure to provide available information to Company may be considered in determining whether a claim is substantiated or made in good faith, subject to non-waivable rights.
7.2 Legitimate Disputes Preserved.
Nothing in these Terms waives non-waivable rights for true unauthorized use, proven Company mis-shipment, proven failure to tender to the carrier, proven nonconforming tender caused by Company before risk transfer, or legally protected billing-error rights under applicable law, including Regulation Z, Regulation E, or card-network rules where applicable.
7.3 Bad-Faith Payment Dispute.
A “Bad-Faith Payment Dispute” means any chargeback, reversal, ACH return, stop payment, bank dispute, processor claim, card-network claim, or similar dispute that is materially false, misleading, incomplete, bad faith, or contradicted by clear order, account, payment, shipping, delivery, claim, or communication evidence. A Bad-Faith Payment Dispute includes, without limitation, a claim that: (a) you did not authorize an order when records show account access, payment authentication, prior undisputed orders, matching payment/address/device data, or other authorization evidence; (b) Products were not received when carrier records, delivery photos, GPS, signature, mailroom/receiving records, or claim evidence show delivery to the address you supplied; (c) items were missing, wrong, or damaged without timely evidence, required cooperation, or preserved packaging; or (d) you misrepresent the facts to a payment provider, bank, carrier, insurer, arbitrator, court, regulator, or Company.
7.4 Evidence of Valid Transaction and Fulfillment.
You agree that the following may be used as evidence in any chargeback, representment, arbitration, court, carrier, insurer, fraud, collection, or law-enforcement proceeding: accepted Terms version, clickwrap logs, account records, order records, payment authorization, AVS/CVV/3-D Secure results, account validation, IP/device/session data, communications, fraud-screening results, Product selection, packing records, packing video or photos, package weight, tamper-seal identifiers, labels, tracking numbers, carrier acceptance scans, delivery scans, GPS data, delivery photos, signature records, hold-for-pickup records, building/mailroom/ receiving records, prior order history, subsequent account activity, claims records, and signed declarations.
7.5 Presumptive Evidence; No False Nonreceipt Claims.
Carrier acceptance scans, tracking records, delivery scans, delivery photographs, GPS data, signature records, hold-for-pickup records, and Company’s packing records are prima facie and contractually presumptive evidence of fulfillment, tender, shipment, and/or delivery, as applicable. You must not submit a materially false nonreceipt, unauthorized-use, wrong-item, missing-item, damaged-item, or similar claim in the face of such evidence. A materially false claim is a material breach and may be reported to processors, banks, card networks, carriers, insurers, fraud databases, collections, regulators, law enforcement, arbitrators, or courts as permitted by law.
7.6 Chargeback Cooperation.
You must cooperate with any payment-dispute investigation, representment, pre-chargeback alert, retrieval request, carrier trace, insurer inquiry, or bank inquiry. You must provide truthful information, confirm whether you authorized the order, identify all persons with access to the account/address/payment method, confirm address control, identify building/mailroom/receiving contacts, preserve evidence, and promptly correct any false or incomplete dispute statement.
7.7 Remedies for Bad-Faith Payment Disputes.
To the maximum extent permitted by law and applicable payment-network rules, if Customer initiates, causes, assists, or maintains a Bad-Faith Payment Dispute and Company prevails on representment, in arbitration, or in court, Company may recover from Customer: (a) the disputed transaction amount to the extent not otherwise recovered; (b) actual and documented chargeback, processor, gateway, bank, card-network, ACH, fraud-prevention, carrier, insurance, and collection fees charged to Company by third parties as a direct result of the dispute; (c) documented out-of-pocket costs of representment, evidence preparation, carrier trace, dispute response, arbitration, court, and collection; (d) reasonable attorneys’ fees and costs to the extent permitted by applicable law; and (e) interest at the lesser of the maximum lawful rate or 1.5% per month.
Nothing in this Section is intended to penalize Customer for exercising any non-waivable right under Regulation E, Regulation Z, the Electronic Fund Transfer Act, the Truth in Lending Act, applicable payment-network rules, or other applicable law. This Section creates a contractual right to recover actual damages caused by bad-faith conduct and does not impose a penalty or liquidated damages.
7.8 No Waiver of Non-Waivable Law.
Sections 7.1 through 7.7 and 7.9 do not waive rights that cannot be waived by contract. They create contractual obligations against false, misleading, incomplete, bad-faith, fraudulent, or abusive payment disputes and preserve Company’s rights to recover actual damages for breach, fraud, and misuse.
7.9 Agreed Enforcement Path: Representment, Fee Recovery, Collections, Small Claims.
Customer agrees that if Customer initiates a chargeback, reversal, or payment dispute for a reason outside these Terms, contrary to these Terms, or contradicted by the order record (including the e-signed acknowledgements, verification records, payment authorization data, and carrier delivery evidence described in Sections 7.4–7.5 and 8.14), Company may, to the maximum extent permitted by law and payment-network rules: (a) contest the dispute through card-network representment, submitting the full order record as evidence; (b) recover from Customer the disputed amount (to the extent not otherwise recovered) plus the actual and documented chargeback, processor, gateway, bank, and network fees and the documented administrative time and costs of preparing the dispute response, as provided in Section 7.7; (c) refer the resulting unpaid balance to a third-party collections agency, with lawful collection costs and fees added to the balance to the extent permitted by applicable law; and/or (d) bring an individual action in small claims court in accordance with the small-claims provision of Section 18 (or arbitration where small-claims jurisdiction does not lie) to recover such amounts. Customer further agrees that the records described in Section 7.4 may be submitted in any such proceeding. Nothing in this Section penalizes or deters any legitimate dispute described in Section 7.2 or any non-waivable right; it provides the agreed enforcement path for disputes that are false, bad-faith, or contrary to these Terms.
8. Shipping, F.O.B. Shipping Point, Risk of Loss, Delivery Evidence, and Claims
8.1 Shipment Contract; F.O.B. Shipping Point.
Unless Company expressly agrees in a signed writing to a different delivery term, each order is a shipment contract and is shipped F.O.B. Company’s shipping point. For conforming Products properly packed, sealed, labeled to the address supplied by Customer, and duly tendered to the carrier, title and risk of loss or damage pass to Customer when Products are delivered to the carrier, accepted by the carrier, first scanned by the carrier, or otherwise recorded as received by the carrier, whichever occurs first, subject to non-waivable law and to the extent Company has not caused a nonconforming tender.
8.2 Limited Delivery Obligation.
Company’s delivery obligation is to pack and tender conforming Products to a common carrier or other carrier selected by Company or made available at checkout. Company does not guarantee end delivery, carrier performance, delivery date, delivery time, delivery location on a property, delivery photograph, signature availability, carrier handling, carrier scanning, carrier security, or protection from porch piracy, building-room errors, mailroom errors, theft, weather, delay, misplacement, or post-tender loss.
8.3 Carriers; High-Risk Addresses.
Company may use UPS, FedEx, DHL, USPS, regional carriers, couriers, or other carriers. Company may refuse or require additional verification for P.O. boxes, freight forwarders, reshippers, virtual mailboxes, parcel lockers, hotels, temporary addresses, residential addresses, mismatched billing/shipping addresses, high-risk addresses, restricted locations, or addresses associated with fraud, diversion, export, or delivery risk.
8.4 Customer Receiving Obligations.
You are solely responsible for providing a complete, accurate, secure, staffed, and deliverable address; including unit numbers, suite numbers, gate codes, mailroom instructions, receiving-department details, and authorized recipient information; monitoring tracking; being available for signature or pickup; promptly retrieving held packages; preventing theft; and immediately inspecting packages. Delivery to a reception desk, front desk, mailroom, parcel room, loading dock, security desk, lab receiving department, business address, or other receiving area at the address you provided counts as delivery to you or your designee.
8.4A Customer Availability and Receiving Readiness (180 Days).
You represent, certify, and agree that, for at least one hundred eighty (180) days after you place an order, you will be ready, willing, able, and available to receive, retrieve, accept, and (where required) sign for the order at the address you provided, and that the address will remain valid, accurate, accessible, monitored, staffed, and capable of receiving delivery throughout that period. Because risk of loss passes at the F.O.B. shipping point under Section 8.1 and you bear the receiving obligations in Section 8.4, any change in your plans, schedule, location, or availability after you place an order — including travel, vacation, temporary absence, hospitalization, relocation, moving, an address change, a closed or unstaffed business, or any other inability or unwillingness to be present to receive, retrieve, or sign for the shipment — is your sole responsibility and is not a defect, nonconformity, Company error, or basis for cancellation, refund, store credit, replacement, reshipment, chargeback, payment dispute, or nonreceipt claim. If you will be unavailable, it is your obligation, at your own risk and cost and before the order ships, to arrange a carrier hold, vacation hold, carrier pickup, reroute, or an authorized alternate recipient at the address you provided; Company is not obligated to delay, hold, reroute, redirect, reschedule, cancel, or re-ship an order to accommodate your unavailability, and Section 6.11 (No Customer Cancellation or Modification After Submission) continues to apply. Packages that are refused, unclaimed, undeliverable, abandoned, or returned to sender because of your absence, unavailability, relocation, or an inaccessible address are governed by Sections 8.4, 8.5, 8.10, 8.12, and 8.14; you remain responsible for the order and for any reshipment, return, restocking, or re-delivery costs, and any delivery the carrier records to the address you provided is conclusive under Section 8.14. Nothing in this Section limits non-waivable rights under applicable law.
Customer agreed that shipment may take up to sixty (60) days after PepTech receives a properly completed, paid, verified, and accepted order, and agreed to remain ready, willing, and able to receive, retrieve, accept, and where required sign for the order at the provided address for at least one hundred eighty (180) days after ordering.
8.5 Signature, Hold-at-Location, and Delivery Options.
Company may require adult signature, direct signature, indirect signature, hold-at-carrier-location pickup, insurance, or other controls for any order. If you waive signature, authorize release, select no-signature delivery, use an unsafe address, fail to retrieve a held package, provide inaccurate delivery instructions, or use a carrier account, you assume resulting risk to the maximum extent permitted by law.
8.5A Offered Signature-Delivery Option; Declined-Option Risk Assumption.
Company offers an optional Adult Signature Required (21+) delivery service at checkout for a disclosed flat fee (currently $6.95), under which the carrier collects the signature of an adult recipient at delivery. The offer, the fee, and Customer’s election (accepted or declined) are presented before payment and recorded on the order. If Customer declines the offered signature-delivery option, Customer makes an informed election to receive the shipment without signature confirmation and assumes all risk of post-delivery loss, theft, porch piracy, household or building access, misplacement, or removal by any person after the carrier records delivery to the address Customer supplied; Customer’s exclusive recourse for any such post-delivery event is the carrier claim process supported by the prerequisites in Section 8.10, consistent with Section 8.14. Customer agrees that the recorded offer and Customer’s recorded election are admissible evidence in any claim or dispute concerning delivery. The flat fee is a retail service price and may differ from the carrier’s own signature surcharge. Nothing in this Section limits non-waivable rights under applicable law.
8.6 Shipping Protection; No Delivery Guarantee Without Protection; Friendly Fraud.
Company offers optional Shipping Protection (third-party package insurance, currently provided through ShipStation/Shipsurance or the carrier) at checkout for a disclosed retail premium. The premium is a retail price and may differ from the provider’s underlying cost. When Customer purchases Shipping Protection, Company will file the insured-party claim on Customer’s behalf, and — upon the claim being accepted by the provider — will either reship the order or refund the order amount, at Company’s discretion; Customer may also submit a claim through the claims portal on the Contact page or in the Customer account portal. The protection is governed by the provider’s terms, and Company is not an insurer unless expressly stated in writing.
No delivery guarantee without Shipping Protection. Customer acknowledges and agrees that Company does not guarantee delivery, and bears no liability for loss, theft, damage, or non-delivery, of any order shipped without Shipping Protection. Due to a sustained rise in “friendly fraud” across the e-commerce industry — customers claiming they never received a package that the carrier in fact delivered — Company will not reship, refund, or credit an unprotected order on the basis of a non-delivery claim. For orders shipped without Shipping Protection, risk of loss and theft transfers to Customer upon the first carrier scan recording “delivered” to the address Customer supplied, and Customer’s exclusive recourse for any post-delivery event is the carrier’s own claim process (see Section 8.10). The recorded offer of Shipping Protection and Customer’s recorded election (purchased or declined) are presented before payment, are admissible evidence in any claim or dispute concerning delivery, and may be verified by a second factor (such as SMS verification) when Customer declines protection on a higher-value order.
Nothing in this Section limits the effect of the offered signature-delivery option in Section 8.5A, the bad-faith payment-dispute provisions in Sections 7.3 and 7.5, or non-waivable rights under applicable law.
8.7 Shipping Timing; Delays; FTC Mail Order Rule.
Stated shipment timeframe; up to sixty (60) days. Although prompt shipment is typical, Customer acknowledges, agrees, and expressly consents that Company’s stated shipment timeframe is up to sixty (60) days after Company’s receipt of a properly completed, paid, verified, and accepted order. This disclosed sixty (60)-day shipment timeframe is the timeframe stated on the Site for purposes of the FTC Mail, Internet, or Telephone Order Merchandise Rule, 16 C.F.R. Part 435, and applies in place of the default thirty (30)-day period. The sixty (60)-day stated shipment timeframe is also disclosed conspicuously at checkout before payment. Most orders ship far sooner, and prompt shipment is typical, but Customer agrees not to treat any order as late, and waives no-fault cancellation on that basis, until the sixty (60)-day stated timeframe has elapsed, subject to non-waivable law.
Company will use commercially reasonable efforts to ship within the timeframe stated at checkout or on the Site. Company must have a reasonable basis for any stated shipment timeframe. If no shipment timeframe is stated, Company will use commercially reasonable efforts to ship within the sixty (60)-day stated timeframe above (or, if shorter and legally applicable, within thirty (30) days) after receipt of a properly completed order, subject to verification, payment, compliance, and acceptance. If Company determines it cannot ship within the stated or legally applicable timeframe, Company will provide any delay notice, revised shipment estimate, cancellation right, consent request, or refund required by the FTC Mail, Internet, or Telephone Order Merchandise Rule, 16 C.F.R. Part 435, to the extent applicable. Carrier delays, weather, supply constraints, verification, compliance holds, payment review, restricted-product review, fraud screening, and force majeure may delay shipment.
8.8 Inspection Deadline.
You must inspect each shipment promptly upon delivery and before any use, opening beyond normal inspection, transfer, storage change, or disposal. You must submit any claim as follows: (a) nonreceipt after a “delivered” scan must be submitted promptly and in any event within seven (7) days after the delivered scan; (b) wrong item, missing item, visible damage, tampering, or quantity discrepancy must be submitted promptly and in any event within seven (7) days after delivery, except that visibly damaged or tampered packages must be reported within forty-eight (48) hours after delivery and photographed before opening; and (c) no tracking movement or suspected carrier loss before delivery must be submitted promptly and in any event within fourteen (14) days after the last tracking update or expected delivery date, whichever is later. Failure to timely submit a claim with required evidence may bar any remedy to the maximum extent permitted by law.
8.9 Required Claim Evidence.
For any shipping, nonreceipt, missing-item, wrong-item, damaged-item, tampering, or delivery claim, you must: (a) provide order number, tracking number, and a detailed written statement; (b) provide timestamped photos and/or video of the package, label, contents, packing materials, tamper seals, Product containers, and damage; (c) retain all packaging, labels, seals, vials, containers, inserts, temperature indicators, and contents; (d) cooperate with Company, carrier, insurer, bank, and law-enforcement investigations; (e) provide building/mailroom/receiving-room contacts and records where applicable; and (f) not discard, alter, use, transfer, or dispose of evidence until the claim is resolved.
8.10 Nonreceipt Claim Prerequisites; Carrier Claim; Police Report.
For any “delivered but not received” claim, as mandatory prerequisites to any remedy from Company, you must: (a) file a claim with the delivering carrier (the carrier holds the delivery scan, GPS data, and any proof-of-delivery photograph, and pays validated delivery claims directly) and provide Company the carrier claim number; (b) file a police report or theft report with the law-enforcement agency having jurisdiction over the delivery address and provide Company the report number and agency name; and (c) provide a signed declaration under penalty of perjury or similar legally permissible verification, confirming address accuracy, identifying all persons with access to the address/package, confirming contact with building management/mailroom/neighbors/receiving department, cooperating with a carrier trace, and providing security footage if available. Knowingly filing a false police report is a crime; Company may refer materially false nonreceipt claims, reports, or declarations to the carrier, insurer, payment networks, and law enforcement. Refusal or failure to complete these prerequisites or to cooperate may result in denial of the claim and may be considered evidence that the claim is unsupported or made in bad faith, subject to non-waivable law.
8.11 Exclusive Remedies for Validated Company Error.
If you timely submit a substantiated claim and Company determines in its sole reasonable discretion that Company caused a wrong item, missing item, packing error, or pre-risk-transfer damage, your exclusive remedy is replacement, store credit, refund, or other accommodation selected by Company, subject to non-waivable law. No remedy is available for post-risk-transfer loss, theft, carrier delay, carrier mishandling, porch piracy, address error, unsecured receiving location, customer misuse, late claim, failure to preserve evidence, or failure to cooperate, except to the extent required by non-waivable law or applicable shipping protection.
8.12 All Sales Final.
All sales are final except as expressly stated in these Terms, required by non-waivable law, required by the FTC Mail, Internet, or Telephone Order Merchandise Rule where applicable, required for a validated Company error, required for nonconforming tender caused by Company before risk transfer, or approved in writing by Company in its sole discretion. Company does not accept returns, exchanges, refunds, or replacements for Products that were properly shipped, transferred to the carrier, delivered, opened, stored, handled, altered, used, transferred, or disposed of by Customer except as required by non-waivable law. Submitted orders cannot be canceled or modified by Customer (Section 6.11). Dissatisfaction with research results, performance, potency expectations, or suitability for Customer’s purpose is not grounds for a refund, return, replacement, or payment dispute — Products are sold AS IS per Section 14, and Company does not warrant any particular research outcome (Section 14.3). Any refund, credit, replacement, settlement offer, or accommodation is a business courtesy, is not an admission of liability, does not create precedent, and does not waive Company’s rights.
8.13 Customer Carrier Selection.
At checkout, Customer personally selects the shipping carrier (e.g., UPS or FedEx) and the service speed for the order, and Customer’s selection is recorded on the order. Customer acknowledges and agrees that Company acts solely as a shipper whose obligation is to package conforming Products and tender them to the carrier Customer selected, and that after the carrier’s first acceptance scan, transportation, handling, routing, delivery, proof of delivery, and any delivery failure are governed exclusively by the selected carrier and the selected carrier’s own terms of service, to which Customer’s selection constitutes assent. Customer is responsible for choosing the carrier and service best suited to Customer’s delivery address and receiving circumstances.
8.14 Delivery Evidence Conclusive.
A carrier “delivered” scan, GPS delivery record, or proof-of-delivery photograph or signature recorded for the address Customer supplied at checkout is conclusive evidence of Company’s complete fulfillment of the order. For any loss, theft, misdelivery, or non-receipt occurring after the carrier’s first acceptance scan, Customer’s exclusive remedy is the carrier claim process, supported by the prerequisites in Section 8.10; the remedies in Section 8.11 for validated Company error are unaffected. Nothing in this Section limits non-waivable rights under applicable law.
9. Refunds, Credits, Settlements, and No Admission
9.1 Courtesy Accommodations.
Company may offer a refund, store credit, replacement, discount, or other accommodation in its discretion. Such accommodation does not admit liability, defect, breach, nonconformity, delivery failure, or wrongdoing.
9.2 Settlement and Release.
Company may require a written release before issuing a refund, store credit, replacement, or settlement. Acceptance of a refund, store credit, replacement, or other settlement in writing constitutes full and final settlement of the underlying claim to the extent stated in the release.
9.3 Setoff.
Company may set off any amounts owed by you against refunds, credits, unpaid orders, future orders, or other amounts Company may otherwise owe you, to the maximum extent permitted by law.
10. Website License, Restrictions, Intellectual Property, Scraping, and AI Use
10.1 Limited License.
Subject to these Terms, Company grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Site solely to evaluate Products for lawful research purposes, manage your account, and place lawful orders.
10.2 Ownership.
The Site, content, text, graphics, logos, icons, images, videos, software, code, designs, Product descriptions, organization, look and feel, trademarks, service marks, trade names, and all related intellectual-property rights are owned by Company or its licensors. No ownership rights are transferred.
10.3 Restrictions.
You may not copy, scrape, harvest, crawl, index, monitor, frame, deep-link, reverse engineer, decompile, disassemble, bypass security, circumvent access controls, interfere with the Site, impersonate Company, misuse Product information, copy COAs/SDSs for resale/diversion, or use Site content to promote human or animal use.
10.4 AI and Data Mining Prohibition.
You may not use the Site, Product listings, Product data, COAs, SDSs, images, text, prices, reviews, or other content to train, fine-tune, evaluate, build, populate, or improve any artificial-intelligence, machine-learning, large-language-model, embedding, scraping, data-mining, or similar system, whether commercial or noncommercial, without Company’s prior written consent.
10.5 DMCA Notice and Designated Agent.
Company complies with the Digital Millennium Copyright Act, 17 U.S.C. Section 512. To submit a notice of claimed infringement, send a written notice to Company’s Designated Agent that includes: (a) a physical or electronic signature of the rights holder or authorized agent; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material with sufficient detail to locate it; (d) contact information for the complaining party; (e) a statement of good-faith belief that the use is not authorized by the rights holder, agent, or law; and (f) a statement, under penalty of perjury, that the information is accurate and the notifier is authorized to act on behalf of the rights holder.
Designated DMCA Agent:
[Name or Role]
Peptide Tech LLC
1309 Coffeen Ave STE 14346
Sheridan, WY 82801
Email: dmca@peptidetech.is
Phone: [Insert Phone]
Company will maintain and update its DMCA designated-agent registration with the U.S. Copyright Office where applicable. Counter-notice procedures, repeat-infringer policy, and additional information may be made available at peptidetech.is/dmca.
11. User Content, Reviews, Testimonials, Affiliates, and Intended-Use Controls
11.1 User Submissions.
If you submit reviews, testimonials, comments, questions, photos, videos, messages, feedback, or other content, you grant Company a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, display, distribute, and create derivative works from that content solely as reasonably necessary to operate the Site, provide services, display or moderate submissions, respond to you, document disputes, comply with law, and promote Company and its Products, subject to applicable law and Company’s Privacy Policy. You retain ownership of your content except to the extent otherwise permitted by law or agreed in a signed writing.
11.2 Prohibited Content.
You may not submit content that: (a) describes, implies, promotes, requests, or encourages human or animal use; (b) discusses dosing, injection, reconstitution for administration, cycles, health effects, disease treatment, weight loss, therapeutic benefits, veterinary use, compounding, supplementation, cosmetic use, or personal biohacking; (c) is false, misleading, defamatory, unlawful, infringing, obscene, threatening, or abusive; (d) violates law or third-party rights; or (e) contradicts Research Use Only labeling or these Terms.
11.3 Moderation.
Company may remove, refuse, edit, disable, report, or restrict content that violates these Terms, creates regulatory risk, implies non-research use, or is otherwise inappropriate. Consistent with the Consumer Review Fairness Act, 15 U.S.C. Section 45b, Company does not prohibit, restrict, or penalize honest reviews or truthful criticism protected by applicable law. Company reserves the right to remove or restrict content only to the extent permitted by applicable law, including content that: (a) contains the personal, identifying, or financial information of another person; (b) is libelous, harassing, abusive, obscene, vulgar, sexually explicit, or inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic; (c) is unrelated to the Products or services offered; (d) is clearly false or misleading; (e) violates law or third-party rights; or (f) describes, instructs, promotes, or encourages intended use of Products for human administration, animal administration outside lawful non-clinical research, clinical use, therapeutic use, veterinary use, cosmetic use, supplement use, or any other use inconsistent with labeled Research Use Only restrictions.
11.4 No Authorized Medical or Human-Use Statements.
No employee, contractor, customer-service representative, chatbot, affiliate, influencer, reseller, third-party promoter, or user is authorized to make claims that Products are safe or effective for human or animal use, FDA-approved, therapeutic, diagnostic, dietary, cosmetic, veterinary, compounded, injectable, ingestible, or a substitute for medical care. Any such statement is unauthorized, does not bind Company, and must not be relied upon.
11.5 Affiliates and Third Parties.
Affiliates, influencers, resellers, promoters, reviewers, and third parties are independent contractors or independent third parties unless expressly stated otherwise in a signed writing. Their statements, including health, dosing, human-use, or animal-use claims, are not authorized by Company and do not modify these Terms.
12. Privacy, Data, Communications, and Recording Consent
12.1 Privacy Policy.
Company’s collection, use, retention, and disclosure of personal information are governed by the Privacy Policy, which is incorporated by reference. You consent to Company’s collection and use of information necessary for account management, order processing, shipping, compliance, fraud prevention, payment processing, chargeback response, legal compliance, safety, and dispute resolution.
12.2 Fraud, Chargeback, and Compliance Data.
Company may collect and retain identity, business, institutional, payment, device, IP, location, browser, session, behavioral, order, shipping, delivery, communication, verification, fraud-screening, sanctions-screening, and dispute data. Company may use and disclose this data as described in these Terms and the Privacy Policy.
12.3 Electronic Communications.
You consent to receive transactional electronic communications, including account notices, order confirmations, payment receipts, payment descriptors, tracking updates, delivery notices, claim deadlines, dispute notices, compliance requests, safety notices, and legal updates. Marketing communications are subject to opt-out rights required by law.
12.4 SMS/MMS Messaging Consent.
If Customer affirmatively opts in to SMS/MMS messages from Company by providing a mobile number and checking a clearly labeled consent box, replying to a confirmation message, or otherwise giving legally sufficient consent, Customer provides prior express written consent under the Telephone Consumer Protection Act, 47 U.S.C. Section 227, and its implementing regulations, to receive recurring automated and non-automated marketing and transactional text messages from Company at the number provided.
- (a) Consent is not a condition of any purchase.
- (b) Message frequency varies. Message and data rates may apply.
- (c) Reply STOP to opt out of marketing messages. Reply HELP for help.
- (d) Transactional messages, including order confirmations, shipping updates, fraud verification, delivery notices, and safety notices, may continue to be sent for transactional purposes after a marketing opt-out to the extent permitted by applicable law.
- (e) Customer’s mobile carrier is not liable for delayed or undelivered messages.
- (f) Privacy practices are described in Company’s Privacy Policy and any SMS Terms made available at peptidetech.is/sms or a substantially similar page.
12.5 Calls, Chats, and Recordings.
To the maximum extent permitted by law, calls, chats, emails, support tickets, and other communications may be monitored, recorded, transcribed, retained, and used for quality assurance, training, compliance, fraud prevention, chargeback response, dispute resolution, and legal proceedings. In jurisdictions that require all-party or two-party consent to recording, Company will provide an audible or written notice at the outset of the communication that the communication may be recorded, and Customer’s election to continue the communication after that notice constitutes consent to recording. If Customer does not consent, Customer may end the communication and contact Company in writing instead. Company will not record where prohibited by law.
12.6 Cybersecurity and Third Parties.
Company uses commercially reasonable security measures but does not guarantee that the Site, processors, carriers, vendors, or communications are error-free, uninterrupted, or immune from unauthorized access. Company is not responsible for breaches or failures caused by your devices, credentials, networks, email accounts, address controls, third-party processors, carriers, or vendors except to the extent required by non-waivable law.
13. Product Information, SDSs, COAs, Storage, and Handling
13.1 Product Information.
Product descriptions, specifications, concentrations, sequences, purities, weights, lot information, COAs, SDSs, labels, images, and other information are provided for general research-purchasing and documentation purposes. They may contain errors or be updated. You must verify suitability, lawful use, and safety independently.
13.2 No Clinical, Sterile, GMP, or Injectable Representation.
Unless expressly stated in a Product-specific written specification signed by Company and lawfully supplied, Products are not sterile, not pyrogen-free, not endotoxin-tested, not GMP-manufactured, not APIs for clinical use, not injectable, not ingestible, not implantable, and not suitable for human administration, veterinary administration, clinical use, therapeutic use, cosmetic use, supplement use, or consumer use. Any lawful non-clinical animal research is solely Customer’s responsibility and must be conducted only under appropriate institutional oversight, protocols, approvals, facilities, qualified personnel, and applicable animal-welfare requirements.
13.3 Storage and Stability.
You are responsible for appropriate receipt, inspection, storage, chain of custody, handling, temperature control, contamination prevention, and disposal. Company does not guarantee stability, suitability, performance, or results after risk of loss has passed, after improper storage/handling, or after Customer opens, transfers, reconstitutes, mixes, alters, uses, or disposes of Products.
14. Warranty Disclaimers
14.1 AS IS; AS AVAILABLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE, PRODUCTS, CONTENT, SDSs, COAs, DOCUMENTATION, COMMUNICATIONS, AND SERVICES ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, EXCEPT TO THE LIMITED EXTENT EXPRESSLY STATED IN A PRODUCT-SPECIFIC WRITTEN WARRANTY SIGNED BY COMPANY.
14.2 Disclaimed Warranties.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, RESULTS, ACCURACY, COMPLETENESS, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, REGULATORY STATUS, LAWFULNESS FOR CUSTOMER’S USE, CLINICAL SUITABILITY, STERILITY, SAFETY FOR ADMINISTRATION, AND FITNESS FOR HUMAN OR ANIMAL USE.
14.3 No Guarantee of Results.
Research materials involve inherent variability and risk. Company does not warrant that Products will achieve any particular scientific, technical, analytical, commercial, or research result.
14.4 Site Disclaimer.
Company does not warrant that the Site will be uninterrupted, secure, error-free, virus-free, current, or complete. You are responsible for backups, device security, network security, and verifying information before relying on it.
14.5 Jurisdictional Limits.
Some jurisdictions do not allow disclaimers or limitations of certain warranties. In such jurisdictions, warranties are disclaimed or limited to the maximum extent permitted by law and any required implied warranty is limited to the minimum duration and scope permitted by law.
14.6 Magnuson-Moss Reconciliation; Written Purity Warranty.
Where Company provides a written warranty to a Customer who is a “consumer” under the federal Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq.) — including, where applicable, Company’s published purity guarantee — Company does not disclaim the implied warranties of merchantability or fitness as to that Customer; instead, those implied warranties are limited in duration to the duration of the applicable written warranty, to the extent permitted by law. Company’s published purity guarantee, where offered (solely on eligible single-compound peptides in Company’s “Peptides” category, and covering chromatographic HPLC purity only — not endotoxin, sterility, heavy-metals, or any other parameter), is the “Product-specific written warranty” referenced in Section 14.1, and its stated remedy (replacement or refund of the purchase price, at Company’s election) is Customer’s exclusive remedy under that warranty. Some states do not allow limitations on how long an implied warranty lasts, so the foregoing duration limitation may not apply to Customer; this warranty gives Customer specific legal rights, and Customer may also have other rights that vary from state to state.
15. Limitation of Liability
15.1 Exclusion of Damages.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY AND ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, SUPPLIERS, SERVICE PROVIDERS, PAYMENT PROCESSORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, MULTIPLE, OR ENHANCED DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, RESEARCH RESULTS, OR USE, ARISING OUT OF OR RELATING TO THE SITE, PRODUCTS, ORDERS, SHIPMENTS, DELAYS, CLAIMS, PAYMENTS, THESE TERMS, OR ANY RELATED MATTER, REGARDLESS OF THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
15.2 Cap on Liability.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A PRODUCT OR ORDER WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO COMPANY FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM. FOR CLAIMS NOT RELATED TO A SPECIFIC ORDER, COMPANY’S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED $100 OR SUCH HIGHER MINIMUM AMOUNT REQUIRED BY NON-WAIVABLE LAW.
15.3 Essential Basis.
You acknowledge that the disclaimers, exclusions, risk allocation, claim deadlines, remedies, and liability caps are essential bases of the bargain, that Company would not offer Products or the Site on the same terms without them, and that pricing reflects this allocation of risk.
15.4 Exceptions.
Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by non-waivable law, including certain liabilities for willful misconduct, fraud, personal injury, or statutory rights where they cannot be limited.
15.5 Customer Obligations Not Capped.
The limitations in this Section do not limit your payment obligations, indemnification obligations, fraud liability, chargeback liability, confidentiality obligations, misuse liability, collection obligations, or obligations involving injunctive or equitable relief.
16. Indemnification
16.1 Customer Indemnity.
You agree to defend, indemnify, and hold harmless Company and its owners, members, managers, officers, employees, contractors, affiliates, suppliers, service providers, payment processors, insurers, and agents from and against all claims, demands, actions, investigations, subpoenas, seizures, losses, liabilities, damages, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) your access to the Site; (b) your purchase, receipt, handling, storage, use, transfer, resale, diversion, export, disposal, or documentation of Products; (c) your breach of these Terms; (d) your violation of law; (e) false, incomplete, or misleading information; (f) misuse, human use, animal use, compounding, relabeling, repackaging, resale, or diversion of Products; (g) bodily injury, death, property damage, environmental harm, hazardous waste, or safety issues connected with Products after risk transfer or caused by you; (h) any regulatory inquiry, warning letter, subpoena, seizure, enforcement action, recall, corrective action, or investigation arising from your conduct; (i) any Bad-Faith Payment Dispute, chargeback abuse, false nonreceipt claim, false unauthorized-use claim, or payment fraud; and (j) your user content, reviews, or communications. Notwithstanding the foregoing, Customer’s indemnification obligations do not extend to claims to the extent caused by Company’s own gross negligence, willful misconduct, or fraud, or to the extent that indemnification of such claims is prohibited by applicable law.
16.2 Defense Control.
Company may control the defense and settlement of any indemnified matter with counsel of its choosing at your expense. You must cooperate fully. You may not settle any indemnified matter in a way that admits Company fault, imposes obligations on Company, restricts Company’s business, or fails to fully release Company without Company’s prior written consent.
16.3 Survival.
Your indemnification obligations survive order completion, account closure, termination, shipment, delivery, refund, chargeback, and expiration of these Terms.
17. Suspension, Termination, Restricted Customer List, and Circumvention
17.1 Suspension and Termination.
Company may suspend or terminate your account, refuse service, cancel orders, restrict Products, block access, require alternate payment, or impose verification if Company suspects fraud, chargeback abuse, friendly fraud, misuse, diversion, human or animal use, false information, security risk, regulatory risk, sanctions risk, export risk, unsafe receiving address, violation of these Terms, or violation of law.
17.2 Restricted Customer List.
Company may maintain an internal restricted-customer list using names, aliases, emails, phone numbers, addresses, IP addresses, devices, payment instruments, order history, account identifiers, and related risk indicators. Company may use this list to prevent fraud, misuse, diversion, chargeback abuse, and compliance risk. Where required by law, you may request correction of inaccurate information.
17.3 No Circumvention.
Customer may not evade Company’s fraud, compliance, anti-diversion, sanctions, export, or risk controls by using methods including multiple unauthorized accounts, alternate identities, aliases, straw purchasers, disposable email addresses or phone numbers used to obscure identity, reshippers, freight forwarders, parcel lockers used to evade verification, split orders intended to evade transaction limits, mismatched or third-party payment instruments used without authorization, or any technical means used for the purpose of evading Company controls. Routine use of corporate VPNs or privacy tools by legitimate institutional customers is not, by itself, a violation of this Section.
17.4 Effect of Termination.
Upon termination, your right to use the Site ceases, but all outstanding payment obligations and all provisions that by their nature should survive continue, including Sections 3 through 21 and all payment, chargeback, shipping, risk-of-loss, disclaimers, limitations, indemnity, arbitration, class waiver, notice, evidence, and miscellaneous provisions.
18. Dispute Resolution, Arbitration, Class Waiver, Venue, and Limitation Period
18.1 Informal Dispute Resolution.
Before filing any arbitration or court proceeding, the party asserting a claim must send written notice describing the dispute, facts, requested relief, order number if applicable, contact information, and supporting evidence. The parties will attempt in good faith to resolve the dispute for sixty (60) days after notice is received. Limitation periods are tolled during this informal period. Any refund, credit, replacement, or settlement offer is not an admission of liability and is effective only if accepted in writing.
18.2 Governing Law.
These Terms and any dispute arising out of or relating to the Site, Products, orders, payments, shipments, or these Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, except to the extent displaced by the Federal Arbitration Act, federal law, or non-waivable mandatory law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
18.3 Binding Individual Arbitration.
Except for matters expressly excluded below, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, Products, orders, payments, shipments, chargebacks, claims, or communications will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules for business disputes or Consumer Arbitration Rules if a non-waivable law requires consumer rules, as modified by these Terms. The Federal Arbitration Act, 9 U.S.C. Section 1 et seq., including Section 2, governs the interpretation and enforcement of this arbitration agreement.
18.4 Arbitrator, Seat, and Procedures.
The arbitration will be conducted by one neutral arbitrator. The seat and legal place of arbitration will be Wyoming. Hearings may occur remotely by video, phone, or documents-only procedure unless the arbitrator requires otherwise. The arbitrator may award any individual relief available under applicable law and these Terms, subject to the limitations and exclusions herein. The award may be entered as a judgment in any court of competent jurisdiction.
18.5 Delegation.
To the maximum extent permitted by law, the arbitrator will decide issues of arbitrability, scope, validity, interpretation, enforceability, and formation of the arbitration agreement, except for issues that applicable law requires a court to decide.
18.6 Class Action, Collective Action, Representative Action, and Private Attorney General Waiver.
YOU AND COMPANY AGREE THAT ANY DISPUTE WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS. YOU AND COMPANY WAIVE ANY RIGHT TO BRING, PARTICIPATE IN, MAINTAIN, OR RECOVER THROUGH ANY CLASS, COLLECTIVE, REPRESENTATIVE, MULTI-PLAINTIFF, PRIVATE ATTORNEY GENERAL, OR SIMILAR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF DIFFERENT PERSONS OR PRESIDE OVER A CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. This waiver is intended to be enforceable under the Federal Arbitration Act and applicable Supreme Court precedent, including AT&T Mobility LLC v. Concepcion, 563 U.S. 333 (2011), to the maximum extent permitted by law.
18.7 Mass Arbitration Procedure.
If twenty-five (25) or more similar claims are asserted against Company by or with the assistance of the same or coordinated counsel, entities, claim generators, litigation funders, or coordinated groups within any sixty (60) day period, the claims are deemed a potential “Mass Filing.” For any Mass Filing, the AAA Mass Arbitration Supplementary Rules, applicable AAA mass-arbitration fee schedule, process-arbitrator procedures, mediation procedures, and administrative determinations will apply to the extent AAA designates the matter as a mass arbitration and to the extent not inconsistent with non-waivable law. Claimants must submit individual demands with individualized facts, signed certifications, and required fees. Batch filings that do not provide individualized facts may be rejected, stayed, or administratively managed to the extent permitted by AAA rules and applicable law. The parties may agree in writing to bellwether, batching, mediation, or other procedures to promote fair, efficient, and cost-effective resolution, and any such agreed procedures will be administered in a manner consistent with AAA rules and applicable law.
18.8 Exceptions.
Either party may bring an individual action in small claims court if the court has jurisdiction. Either party may seek temporary, preliminary, or permanent injunctive or equitable relief in court to protect intellectual property, confidential information, security, regulatory interests, proprietary rights, or to preserve the status quo pending arbitration. Company may bring claims in court for payment collection, fraud, chargebacks, account abuse, IP infringement, misuse, diversion, confidentiality, unauthorized Site access, or enforcement of arbitration awards. Nothing in this Section prevents either party from seeking relief from a regulator, law-enforcement agency, payment network, carrier, insurer, or other administrative body where permitted by law.
18.9 Fees and Costs.
The arbitrator may award attorneys’ fees, expert fees, arbitration fees, court costs, and expenses to the prevailing party to the extent permitted by law and these Terms. For Bad-Faith Payment Disputes, fraud, misuse, diversion, false claims, or collection matters, Company may recover reasonable attorneys’ fees and costs if Company prevails or substantially prevails, subject to applicable law.
18.10 Venue for Non-Arbitrable Claims.
To the extent a claim is not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state and federal courts located in Wyoming, except that Company may bring collection, fraud, chargeback, injunctive, IP, or enforcement proceedings in any jurisdiction where Customer resides, is located, has assets, received Products, or where relief is necessary.
18.11 Jury Trial Waiver.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND COMPANY KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVE ANY RIGHT TO A JURY TRIAL IN ANY COURT PROCEEDING.
18.12 Limitation Period.
To the maximum extent permitted by law, any claim arising out of or relating to these Terms, the Site, Products, orders, payments, shipments, or communications must be filed within one (1) year after the claim accrues, or it is forever barred, except where a longer period is required by non-waivable law.
18.13 Severability of Dispute Terms.
If any part of this Section is unenforceable, it will be reformed to the maximum extent permitted by law. If the class, collective, representative, or private-attorney-general waiver is unenforceable as to a particular claim, that claim will be severed and resolved in court to the extent required by law, and remaining individual claims will proceed in arbitration.
18.14 Right to Opt Out of Arbitration.
Customer may opt out of the binding individual arbitration and class waiver provisions of this Section 18 by sending written notice of the decision to opt out within thirty (30) days after the date Customer first accepts these Terms. The notice must include Customer’s full name, account email, mailing address, order number if any, and a clear statement that Customer wishes to opt out of arbitration under Section 18. The notice must be sent to:
Peptide Tech LLC
ATTN: Arbitration Opt-Out
1309 Coffeen Ave STE 14346
Sheridan, WY 82801
Email: legal@peptidetech.is
A timely and complete opt-out notice will exclude Customer from Sections 18.3 through 18.7 and 18.11. All other provisions of these Terms, including the choice of law in Section 18.2, the venue provision in Section 18.10, and the limitation period in Section 18.12, will continue to apply. Opting out has no other effect on Customer’s account, orders, or relationship with Company.
19. Legal Notices
19.1 Legal Notices to Company.
Unless otherwise required by law, all formal legal notices to Peptide Tech LLC under these Terms must be sent by certified mail, return receipt requested, postage prepaid, to:
ATTN: Peptide Tech LLC
Florida Healthcare Law Firm
151 NW 1st Ave
Delray Beach, FL 33444
A courtesy copy may also be sent through any legal-notice email address or contact method designated on the Site, but email alone does not constitute formal legal notice unless Company expressly confirms receipt in writing.
19.2 Business Mailing Address.
Company’s business mailing address is:
Peptide Tech LLC
1309 Coffeen Ave STE 14346
Sheridan, WY 82801
19.3 Service of Process.
This Section governs contractual notices under these Terms. It does not waive or replace any legally required method of service of process unless the recipient is legally authorized to accept service and applicable law permits such method.
19.4 Notices to Customer.
Company may send notices to you by email, account message, SMS, mail, courier, or posting on the Site using information associated with your account or order. Notices are deemed received when sent, posted, delivered, or refused, unless non-waivable law requires otherwise.
19.5 Claim and Order Notices.
Shipping, nonreceipt, wrong-item, damaged-item, payment, chargeback, Product, safety, or account notices must be submitted through the channels and deadlines stated in these Terms or on the Site. Social-media messages, public comments, and informal messages do not satisfy notice requirements.
20. Miscellaneous
20.1 Entire Agreement.
These Terms, incorporated policies, accepted checkout disclosures, order confirmations, invoices, and signed addenda constitute the entire agreement between you and Company regarding the Site and Products and supersede prior or contemporaneous understandings. No Product page, FAQ, marketing statement, email, chat, social-media post, customer-service statement, apology, refund offer, or AI-generated response modifies these Terms unless contained in a written amendment signed by an authorized officer of Company.
20.2 No Admission; No Estoppel.
No statement, representation, refund offer, credit, replacement, apology, investigation, claim response, customer-service communication, chatbot message, or accommodation creates an admission of liability, admission of defect, waiver, estoppel, precedent, or modification of these Terms.
20.3 Severability and Reformation.
If any provision is held invalid, illegal, or unenforceable, the court or arbitrator is authorized and directed to reform the provision to the minimum extent necessary to make it enforceable while preserving the parties’ intent. The remaining provisions remain in full force. This includes, without limitation, provisions involving chargebacks, actual-damage recovery, delivery evidence, risk of loss, arbitration, venue, limitation periods, warranty disclaimers, and liability limitations.
20.4 No Waiver.
Company’s failure to enforce any provision does not waive any right. A waiver must be in a signed writing by an authorized officer and applies only to the specific instance identified.
20.5 Assignment.
You may not assign or transfer these Terms, any account, order, claim, or rights without Company’s prior written consent. Company may assign or transfer these Terms, accounts, receivables, chargeback claims, fraud claims, collection rights, and related rights to affiliates, successors, insurers, processors, collection agencies, or acquirers, including in connection with a merger, acquisition, reorganization, financing, or sale of assets.
20.6 Force Majeure.
Company is not liable for delay or failure caused by events beyond its reasonable control, including acts of God, weather, natural disasters, pandemic, epidemic, public-health emergency, war, terrorism, labor disputes, supplier disruption, raw-material shortages, equipment failure, carrier delay, carrier suspension, customs or government holds, FDA/DEA/regulatory action, import/export restrictions, payment-processor holds, banking disruption, cyberattack, network outage, power failure, telecommunications failure, compliance review, fraud review, sanctions review, recalls, or other events beyond Company’s reasonable control. If a Force Majeure event prevents Company from shipping an accepted order for more than thirty (30) days, Customer may elect by written notice either (a) to maintain the order with Company’s commercially reasonable estimated revised shipment date, or (b) to cancel the unshipped portion of the order and receive a refund of amounts paid for the unshipped Products, less any non-refundable shipping or third-party fees already incurred to the extent permitted by law. This Section does not extend any deadlines or remedies governed by the FTC Mail, Internet, or Telephone Order Merchandise Rule, 16 C.F.R. Part 435, which Company will follow to the extent applicable.
20.7 Independent Contractors.
The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, fiduciary relationship, franchise, employment relationship, or special relationship.
20.8 Third-Party Beneficiaries.
Company’s owners, members, managers, officers, employees, contractors, affiliates, suppliers, service providers, payment processors, carriers, insurers, and agents are intended beneficiaries of the disclaimers, limitations, indemnities, and protections in these Terms. There are no other third-party beneficiaries unless expressly stated.
20.9 Headings.
Headings are for convenience only and do not affect interpretation.
20.10 Interpretation.
References to “including” mean “including without limitation.” The singular includes the plural and vice versa. Any rule construing ambiguity against the drafter does not apply.
20.11 Independent Counsel.
You acknowledge that you had the opportunity to consult independent counsel and qualified professionals before accepting these Terms and that Company does not provide legal, medical, regulatory, tax, safety, or compliance advice.
20.12 Survival.
Any provision that by its nature should survive will survive, including provisions concerning Product use, compliance, anti-diversion, payment, chargebacks, shipping, risk of loss, claims, evidence, intellectual property, user content, privacy, recordings, disclaimers, limitations, indemnity, suspension, arbitration, class waiver, jury waiver, venue, limitation periods, notices, severability, assignment, no waiver, and miscellaneous protections.
21. Customer Acknowledgement and Checkout Attestation
By accessing the Site, creating an account, clicking “I agree,” checking an acceptance box, submitting an order, providing payment information, receiving Products, or otherwise indicating assent, you acknowledge, certify, represent, and agree that:
- You have read, understood, and agree to these Terms.
- You are at least 21 years old and have authority to bind yourself and any entity identified in the order.
- You are acting solely in a professional, institutional, laboratory, or business research capacity and not as a consumer.
- Products are sold only for lawful, non-clinical laboratory research by qualified professionals.
- Products are not FDA-approved drugs, biologics, devices, supplements, foods, cosmetics, compounded drugs, or therapeutic products.
- You will not use Products in humans, and you will not use Products in animals except in the course of lawful non-clinical research conducted by qualified personnel under appropriate institutional oversight. You will not inject, ingest, inhale, implant, topically apply, prescribe, compound, dispense, resell, relabel, repackage, redistribute, export, or divert Products for human use, veterinary use, clinical use, therapeutic use, cosmetic use, supplement use, recreational use, consumer use, or any other non-research use except as expressly authorized in writing by Company and permitted by law.
- You will comply with all applicable laws, regulations, institutional policies, safety procedures, permits, licenses, and approvals.
- You accept the F.O.B. shipping-point risk allocation, shipping claim deadlines, delivery-evidence rules, all-sales-final policy, and limited remedies.
- You will be ready, willing, and able to receive the order at the address you provided for at least 180 days after placing it, and your later unavailability, travel, vacation, relocation, or change of plans is not a basis for cancellation, refund, replacement, or chargeback (Section 8.4A).
- You will not submit false, misleading, incomplete, bad-faith, or abusive chargebacks, payment disputes, nonreceipt claims, unauthorized-use claims, missing-item claims, or damaged-item claims.
- You agree to the warranty disclaimers, limitation of liability, indemnification, binding individual arbitration, class action waiver, jury trial waiver, limitation period, and legal notice procedures.
- Your electronic acceptance is a valid and binding signature and contract.
22. State Privacy Rights and Disclosures
22.1 California Residents.
California residents may have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including rights to know, access, delete, correct, limit certain uses of sensitive personal information, and opt out of certain sale or sharing of personal information where applicable. Categories of personal information collected, sources, business or commercial purposes, categories of recipients, retention periods, and instructions for exercising rights are described in Company’s Privacy Policy and any Notice at Collection presented at the point of collection. California residents may submit a verifiable request by sending a written letter by U.S. Mail to Peptide Tech LLC, Attn: Privacy Officer, 1309 Coffeen Ave STE 14346, Sheridan, WY 82801, as described in Company's Privacy Policy. Privacy-rights requests are not accepted by email or through online deletion forms on the Site.
22.2 Do Not Sell or Share; Global Privacy Control.
Where required by applicable law, Customer may opt out of the “sale” or “sharing” of personal information, targeted advertising, or similar processing through Company’s Privacy Policy, a “Do Not Sell or Share My Personal Information” link, a privacy-rights page, or another method made available on the Site. Company will honor legally required opt-out preference signals, including Global Privacy Control, where applicable and technically feasible.
22.3 Other State Privacy Laws.
Residents of states with comprehensive consumer privacy laws, including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Tennessee, Delaware, New Jersey, New Hampshire, Minnesota, Maryland, Nebraska, Indiana, Kentucky, Rhode Island, and other states as enacted or amended, may have rights described in Company’s Privacy Policy, including rights to access, correct, delete, and obtain a portable copy of personal information, and to opt out of targeted advertising, sale, certain profiling, or processing of sensitive personal information where applicable.
22.4 Non-Discrimination.
Company will not discriminate against Customer for exercising any privacy right protected by applicable law.
22.5 Privacy Policy Controls for Privacy Notices.
This Section provides a summary only. Company’s Privacy Policy, Notice at Collection, SMS Terms, cookie notices, and privacy-rights pages provide the operative privacy disclosures required by applicable law. If a privacy law requires a disclosure, method, or right not listed in these Terms, Company will comply to the extent applicable.
23. Accessibility
Company is committed to providing a Site that is accessible to people with disabilities and works toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA or a substantially similar accessibility standard. Customer may report an accessibility barrier or request an accommodation by contacting accessibility@peptidetech.is. Company will use commercially reasonable efforts to address reported barriers and provide reasonable alternative access where required by applicable law.
If you do not agree, do not use the Site, create an account, place an order, receive Products, or use Products.
Research Use Only Disclaimer
I understand that these Products are sold for laboratory research purposes only and are not intended for human or animal use. These Products are not medicine and are not intended to diagnose, treat, cure, or prevent any condition. I accept that the Company and its affiliates are not responsible for how these Products are used after delivery.
All Products are supplied exclusively as research chemicals labeled “For Research Use Only” and intended solely for lawful in-vitro laboratory research. They are not intended or offered for human consumption or for medical, clinical, diagnostic, therapeutic, cosmetic, food, dietary- supplement, agricultural, pesticidal, household, or any other non-research use. By purchasing or using any Product, you represent that you are acquiring research chemicals solely for qualified laboratory research. No Product may be administered to, or introduced into, any human, and no Product may be used on or in any animal except in lawful non-clinical research conducted under appropriate institutional oversight (such as IACUC approval) and in compliance with all applicable law, consistent with Sections 3.1, 3.3, and 3.4 of these Terms.
Products are not approved or cleared by the U.S. Food and Drug Administration (FDA) for any use, and Company makes no representation that any Product is exempt from, or outside the scope of, the Federal Food, Drug, and Cosmetic Act, FDA regulation, or any other law. The “For Research Use Only” label is a statement of intended use; it does not itself confer any regulatory exemption, and a product’s regulatory status is determined by its objective intended use as evidenced by all relevant facts (see Section 3.5). Customer is solely responsible for determining and ensuring the lawfulness of Customer’s acquisition, handling, storage, use, transfer, and disposal of each Product under all federal, state, local, and institutional law applicable to Customer. Company is not a 503A compounding pharmacy or a 503B outsourcing facility, does not compound or dispense drugs, and does not provide medical, veterinary, or regulatory advice.
Products must not be confused with, marketed as, or used as dietary supplements, drugs, food, food additives, cosmetics, or any other regulated consumer product, and must not be misbranded. All information provided on this website is for general informational purposes only, has not been evaluated by the FDA, and is not intended to diagnose, treat, cure, or prevent any disease.
Continued access to or use of this website, Products, or services constitutes your full agreement to these Terms and Conditions. Any violation of these Terms, including misuse of Products, may result in suspension or termination of access to Company’s services as provided in these Terms.